Privacy Policy

1. Introduction

FengShui AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Full name
• Email address
• Password (encrypted)
• Date of birth (optional, for personalized analysis)

2.2 Property Information

When you request a Feng Shui analysis, we collect:

• Property address
• Property type (house, apartment, etc.)
• Facing direction
• Geographic coordinates (via Google Maps)

2.3 Payment Information

We use Stripe for payment processing. We do not store your credit card information. Stripe collects:

• Credit card number
• Expiration date
• CVV code
• Billing address

Please refer to Stripe's Privacy Policy for details on how they handle your payment data.

2.4 Usage Data

We automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Click patterns and navigation

2.5 Chat and Analysis Data

We store:

• Your chat messages with the AI Feng Shui Master
• Generated Feng Shui analyses and reports
• Your analysis history
• Recommendations provided

3. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Generate personalized Feng Shui analyses
• Process payments and send receipts
• Send you analysis results and reports
• Respond to your inquiries and support requests
• Improve our AI models and service quality
• Prevent fraud and ensure security
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Data Storage and Security

We store your data using Supabase (PostgreSQL database) hosted on secure cloud infrastructure. We implement:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Row Level Security (RLS) policies
• Regular security audits
• Access controls and authentication
• Automated backups

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers

• Supabase: Database and authentication
• Stripe: Payment processing
• OpenRouter/OpenAI: AI model inference (anonymized)
• Google Maps: Geocoding services
• Vercel: Hosting and infrastructure

5.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or court orders
• Protect our rights and property
• Prevent fraud or security threats
• Protect users' safety

5.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your data may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.

6. Data Retention

We retain your data for as long as:

• Your account is active
• Needed to provide our services
• Required by law or for legitimate business purposes

You can request deletion of your account and data at any time. We will delete your data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your data
• Restriction: Restrict how we use your data
• Withdraw consent: For marketing communications

To exercise these rights, contact us at privacy@fengshuiai.online

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze usage patterns
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect functionality.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

10. Children's Privacy

Our service is not intended for children under 13 years old. We do not knowingly collect information from children. If you believe we have collected data from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our service, you consent to these transfers.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion
• Right to non-discrimination

Note: We do not sell your personal information.

13. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under GDPR including:

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making

14. Australian Privacy Act

As an Australian business, we comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs). You have the right to access and correct your personal information.

15. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of significant changes by email or through our service. Your continued use after changes constitutes acceptance.

16. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

• Email: privacy@fengshuiai.online
• Email: support@fengshuiai.online
• Website: https://fengshuiai.online